Testimonials
Chris Clarkson - Australia
...I found Live247Support through a friend who’s had success with you. I soon realized that 99% of my customers couldn’t be bothered to pick up the phone to ask about our products because (I guess) they thought they would be on hold. I decided to try Live247Support WeTalk package for dealing with my customer inquiries. I opted to have every single customer greeted with the free auto greeting and a reminder that customer service is on hand whenever they navigate to a new area of the website.
I was shocked at what happened next. Over a one month period, sales jumped by 30%. I’ve now got rid of the free phone number which was costing me a fortune to run. Any complicated questions are redirected to us via email. Live247Support has the ability to convert visitors into buyers. No other service on the Internet that I know of can meet and greet 1,000 of your customers personally and talk to them in to buying your products resulting in a 30% increase in sales.
Great stuff, keep it up.
Terry Lee – Nevada USA
[Through Live Help]
Thanks to you I’ve just had to close down my office... now I run everything from home! I have no need to employ staff anymore :)
Megan Freedman – South Africa
Since our customers come from all over the world running my company can become a nightmare at times trying to keep up with all the time zones. It was frustrating that I couldn’t afford staff to work 24/7 in-house. We decided on live chat support because it made us look more professional. We will never look back. We have since acquired new customers who would never have taken the time to email us if we hadn’t had live chat. It’s also far less stressful for me and my staff
What Live247Support.com offer is a total “no brainier”. In the future, I think call centers will be a thing of the past and live IM support centres will take over. This is evolution in the making and its happening now...
Yvonne Strahovski - Ukraine
I just want to say: Thank you guys! Since paying $79 per month to run my customer service enquiries, it has freed up my time, enabling me to do what I am good at, growing the company. I was clocking up over 50 hours a week sitting there and waiting for enquiries. I can’t believe I only valued my time worth less than 50c per hour!
I use to sit about all day waiting for emails and I’d often login to my email account 3 or 4 times an hour to make sure that I’d reply to my customers. Crazy I know but I wanted to make sure all my customers got immediate attention; otherwise I could lose out on a sale. I can now focus on more important things.
Sandra Bell - Essex UK
My online pharmacy used to get over 1,000 emails a day from customers wanting to know what their order status was! My staff bill to deal with these emails was extortionate as you might imagine.
Since I joined Live247Support, I wake up every morning to find 80% of the usual email inquiries have already been answered through Live247Support live chat. Now that my emails are being dealt with immediately (instead of the usual 24-hour wait), I have also seen a significant increase in sales and my total wage bill is down too.
This service is actually saving me over £3,000 per month in staff wages. Our website looks more professional offering support from Representatives to my customers 24 hours a day. I’m now making an extra £7,000 per month! I’ve just upgraded to the WeTalk package for even cheaper per minute billing. I’m over the moon with your services. I can’t believe I didn’t find you sooner!
Thank you! I will be recommending you :)
Heinz Schmitt - Australia
I’m just emailing to say thanks. I recently started my own website, but I still work full time and can’t afford to quit work. Your customer service department makes it possible for me to work full time and run my customer service inquiries; my job pays me more in a day than what you are charging in a month! I don’t know how you do it, but keep doing it!